INTERNATIONAL RESEARCH JOURNAL OF SCIENCE ENGINEERING AND TECHNOLOGY
( Online- ISSN 2454 -3195 ) New DOI : 10.32804/RJSET
**Need Help in Content editing, Data Analysis.
Adv For Editing Content
REVOLUTIONIZING E-COMMERCE: UNVEILING THE IMPACT OF AI CHATBOTS THROUGH A SYSTEMATIC EXPLORATION
4 Author(s): ANKITA LAKRA, SRISHTI TAMRAKAR, NARSINGH SONI, DR. PRAKASH MAHILANGE
Vol - 15, Issue- 1 , Page(s) : 58 - 69 (2025 ) DOI : https://doi.org/10.32804/RJSET
AI chatbots have drastically changed consumer relations and operational efficiency in e-commerce. This comprehensive study of the literature highlights the benefits, drawbacks, and potential applications of AI chatbots in e-commerce companies.